What we do with the stuff we know
fashnin's privacy commitment
The Fashnin.com website (the "Site") and the Fashnin.com Thoughtful Gift Finder app (the "App") are owned and operated by Fashnin Enterprises Limited. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact Fashnin.com at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
information about you
When you register to purchase products through fashnin.com we ask for information such as your name, e-mail address, postal address, and contact details. Fashnin.com then keeps a record of this information.
If you place an order with us and elect for us to store your credit or debit card details, fashnin.com will keep a record of those details. For more information about how credit and debit card details are stored and used by fashnin.com, please see 'how we protect information' below.
We keep a record of any purchase/s you make from any of the partners' stores at fashnin.com. This means both the partners and (in some instances) we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had with any of the partners' stores on our website.
If you contact fashnin.com by telephone (via our customer service centre or otherwise) we may record, store and use that call for future training or business purposes. This includes, without limitation, use for the purpose of dispute resolution and/or complaints management.
We'll also ask you questions at registration, and from time to time by email, that will give us information that will be used to improve your experience of shopping at fashnin.com. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at 'further information' below.
how we use your personal data
All the information we collect via the Site, the App or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
1, Passing on your orders to your chosen fashnin.com so we can supply goods and services to you and for customer administration.
2, Planning and managing fashnin.com's business activities, including analysis of customers' shopping habits, success of advertisements and push notifications and product and style preferences of our customers.
3, Technical administration of our website.
5, Providing you with information about the services we offer.
6, Letting you know about offers and news from fashnin.com.
7, Letting you know about offers, news and products on our site.
8, We may make your name and email address available to companies in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook).
9, To verify details of your payment method or credit card account.
During your registration process you are given the opportunity to select some of the ways in which we may use your details.
These are the circumstances in which we may share some of your data with others: